Kathy was amazing from the start. So knowledgeable and friendly. We have never refinanced before, so we had a lot of questions.. A LOT! Kathy answered every question and put us at ease. I highly recommend using Kathy whether buying a home or refinancing thank you Kathy
Kathy made the loan process so much easier then I could of imagined. She is very honest and very accommodating and I would highly recommend Kathy to everyone! Thank you so much for everything!
Well First, I want to Thank Kathy for everything she did for us with this file. Kathren Rosales is an amazing Loan Officer and very detailed in her explanation for us. Kathy kept us informed and in the loop every step of the way. I am a Real Estate Underwriter in Washington State, so I completely understand the process of obtaining a Real Estate Loan, and the importance of clear communication. I work with several Loan Officers in my line of work, and I must say that it would be an honor to work directly with Kathren Rosales. She communicates very clearly in simple terms that anyone can understand. And she truly is on top of everything needing done through every step of this process. I just can’t express enough how much we love working with her. This is our second loan with Kathy, and I can say honestly that if we decide to do this again in Hawaii … Kathy will be our only choice for a Loan Officer. And if I ever know anyone wanting to buy (or refinance) in the State of Hawaii, I will Most Definitely refer them to Kathryn Rosales.
-J & D Mendall
Kathren was great to work with during our real estate sale. She was very professional and her communication skills were great. She responded to my questions immediately even when she was on vacation. I highly recommend her.
Kathren was in communication with us at every step (and in between). I am actually a Mortgage Loan Underwriter in WA State, and I deal with Loan Officers on a daily basis. I would have to say that Kathren truly is one of the Best Loan Officers that I have dealt with. Being from WA State some of our rules are slightly different than Hawaii, and she was excellent at explaining these differences. Kathren was ALWAYS Nice and never seemed to be impatient or short. I can’t say enough Good about her – She ROCKS!!!
Kathy is very organized with her loan preparation and will always be thereTo answer any questions about the documents required for the loan.Kathy is very on top of her game, she always sent updates to let you know in plain English what she needed and what she expected to happen next. Kathy is well versed in the qualification process in Hawaii, i was thankful that she was so educated in the special circumstances on buying a Hawaiian vacation home and rental.The expertise and experience is finely polished, she will never rush you and makes you feel comfortable with her gentle style throughout the entire loan process.I would recommend her expert service to anyone,Dean S.
Kathren (Kathy ) Rosales is very helpful on processing our first home loan. She provides a fast, accurate and sincere service. She works so hard day and night, even on the holidays to help with any questions that we needed answers. She helped Us understand what to expect on buying a home for the first time . Working with Kathy gives Us a peace of mind! You Rock Kathy! Mahalo
-Ed Antonio III
Kathy did a great getting my home loan approved, even with me being an owner of a business that makes it hard she was able get it done! Thank you Kathy and good luck
Working with Kathy is always great. She’s so accommodating, helpful,patient and reliable to all our questions and doubts. She always makes it a point that her clients knows and understands what are they signing and she make it a point to explain everything to them.
She is a great person she did the imposible for help us and she ask all the conocerns we
really aprecciated her wonderful help thanks Kathren.